Our generous two-year warranty covers any manufacturing defects, excluding wear and tear.
Caring for your new ring
With proper care and cleaning, your engagement ring should last a lifetime. That's why we offer free lifetime professional cleaning. Just bring it into the store and our friendly staff will take care of it! See our blog for more tips on jewellery care.
How do I know where it’s from?
All of our diamonds are ethically sourced. Our CEO was the first industry figure in New Zealand to sign the Kimberley Treaty, and we were proud to be the first NZ jeweller to also sign the Rapaport Pledge for Ethical Jewellery. We conduct regular audits to ensure that our diamond suppliers keep living up to our strict ethical requirements. Each loose diamond also comes with a GIA certificate that describes your gem in detail.
What if they don’t love it?
We offer a 30 day no-cost return policy for items in their original condition with all original purchase documentation.
Custom Options Just for You
We can custom design a ring to suit exactly what you’re after. We’re highly experienced in helping people find the perfect gift for that special someone, so if you’re unsure about anything we’re more than happy to help.
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Why Shop with Us?
Aside from providing over 24 years of exceptional service,
we proudly offer a range of unique benefits to our customers, like:
handmade in NZ
Just bring it into the store and our friendly staff will take care of it!
30 day money