Contact Us

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WE ARE HERE TO HELP

Have an Enquiry?

Whether it’s in-store, over the phone or online, our diamond professionals are here to help answer your questions.

SEE OUR DIAMONDS UP CLOSE

Book an Appointment.

The Diamond Shop promises breathtaking engagement rings and wedding jewellery at the best possible prices. Click below to schedule a store visit or to set up an in-store consultation.

COME SEE OUR SHOWROOM

Where to find us.

OUR ADDRESS

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The Diamond Shop
28 Jervois Road
Ponsonby 1011
Auckland, New Zealand

OPENING HOURS

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Weekdays: 10:00am - 5:30pm
Saturday: 10:30am - 5:00pm
Sunday: Appointment only.
Closed all public holidays.

TALK TO OUR SPECIALISTS

How to get in touch.

GENERAL ENQUIRIES

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service@diamondshop.co.nz

MARKETING & PRESS

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marketing@diamondshop.co.nz

Locate us below.

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Why Shop with Us?

Aside from providing over 24 years of exceptional service,
we proudly offer a range of unique benefits to our customers, like:

Lovingly
handmade in NZ

Our custom engagement rings are made to order by highly skilled New Zealand jewellers and diamond setters.

Fully certified
by GIA

Every diamond comes with an evaluation certificate from GIA, one of the world’s leading diamond grading laboratories.

Free lifetime
cleaning

All jewellery purchased from The Diamond Shop comes with free lifetime professional cleaning.
Just bring it into the store and our friendly staff will take care of it!

Ethical
Sourcing

Our CEO was invited to act as an industry consultant to the New Zealand government on the Kimberley Treaty, and we were proud to be the first jeweller in NZ to also sign the Rapaport Pledge for Ethical Jewellery. We conduct regular audits to ensure that our diamond suppliers keep living up to our strict ethical requirements.

Diamond Price
Guarantee

If we don't have the diamond you want in stock, we'll source it for you at a better price than any NZ competitor.

30 day money
back returns

We offer a 30 day no-cost return policy for items in their original condition with all original purchase documentation.

Insurance
Certificate

Your order includes an insurance certificate, providing a detailed description and valuation for any future claims.

The Diamond
Shop Warranty

Our generous two-year warranty covers any manufacturing defects.